Technical Support & System Administration.
Helping businesses & individuals with 10+ years of expertise in server management and email deliverability solutions.
About Me
I'm a Certified cPanel Technician with over 10 years of professional experience in providing Technical Support, System Administration & Email Deliverability.
Throughout my career in the web hosting industry, I have successfully completed hundreds of website migrations, site clean-ups, and various other projects, allowing me to build a vast knowledge of the industry.
In 2023, I decided to start consulting independently to help small to large businesses with issues of various complexity and size. I've found significant success working with clients on Upwork, completing hundreds of projects for grateful, long-term partners.
Services Offered
Here's just some of the professional services I provide:
cPanel/WHM
Expert Server Management and optimization of your hosting environments.
Agency Support
Reliable technical support tailored for digital and creative agencies.
Domain & DNS
Comprehensive management of domain assets and DNS configurations.
Cloud Productivity
Setup and maintenance for Google Workspace & Office365 environments.
WordPress Expert
Seamless migrations, technical support, and ongoing maintenance.
CloudFlare
Advanced setup and maintenance for security and performance.
Email Deliverability
Email Authentication (SPF, DKIM & DMARC) ensures that your mail is authenticated as originating from a trusted sending location.
Client Reviews
What businesses say about working with me.
"I’m already looking for reasons to rehire Jack—and that says a lot. I brought him in to help troubleshoot what turned out to be a complex DNS issue that was preventing a Wix site from publishing. After reviewing everything, he confirmed what I suspected: the setup was correct. This wasn’t user error—it was a platform issue. At that point, most contractors would have delivered their findings and closed the job. Not Jack. Instead, he went above and beyond—spending his Saturday navigating Wix’s support system, escalating the issue, and coming prepared with documentation to back it up. He didn’t just identify the problem—he owned it through resolution. That level of accountability, persistence, and professionalism is rare. If you’re looking for someone who doesn’t just “check the box” but actually sees things through, Jack is your guy."
Jess"I hired Jack to resolve our travel agency’s email issues, and it was one of the best decisions I’ve made. He seamlessly transitioned us off Bluehost and quickly resolved all our problems. Jack is incredibly knowledgeable about everything related to email and is always responsive—answering my questions the same day. He also provides ongoing weekly monitoring, which gives me peace of mind knowing everything is running smoothly behind the scenes. His services are affordable, and honestly, the value far exceeds the cost. Having an expert handle the technical side of things has been a huge relief."
Casey — Director of Operations"Jack is like a magical techie multi-tool whose integral role in supporting our clients cannot be understated.
Super skilled in all things hosting and email related, helpful, professional, proactive, responsive, he's never let us down. If I could 3D print a squad of Jacks, we'd take over the world. In case you hadn't already got the picture, hire him. He's amazing and you won't regret it."
"Jack is INCREDIBLE! I wrote him about my email deliverability issue that had been going on for a year, and within 15 minutes he fixed it! Jack really knows what he's doing. His expertise is matched by his kindness, it's obvious he actually cares and wants to help. So refreshing! So many people here on Upwork are not reliable and not professional. I feel beyond lucky to have met Jack. On top his professionalism during the job, he even checked in on me to see how was the issue was doing to make sure it continued to be resolved! If you need tech help I can not recommend him enough. Hire him!"
Sophia - Small Business OwnerLet's solve your technical challenges.
Please do feel free to reach out and I'd be more than happy to help you with your issues!
Schedule a technical discovery call